Imigomo nemibandela

Ukuze sikwazi ukwenza isitolo sewebhu esiphephile, esithembekile nesigxile kumakhasimende, sinesethi emfushane kodwa ebalulekile yama-T & C ehlobene ngqo nokuthengwa online.

1. IBrazilia Designer Shoe Outlet isebenza ngeqembu le-Histerix (Pty) Ltd, okuyinkampani edayisa impahla efakwe eRiphabhuliki yaseNingizimu Afrika .

2.Ukusetshenziswa noma ukuthengwa komkhiqizo nge-www.dso.co.za kusho ukuthi wamukela imigomo nemibandela engezansi.Uma kwenzeka ungaqondi noma yimiphi imigomo engezansi, umthwalo uzoba kumsebenzisi ukuxhumana nenkampani ukuthola ukucaciseleka okuqhubekayo.

3. Yize izicathulo zethu eziningi ZENZIWE EBRAZIL, akuzona zonke izinto esiziphethe ezisuka eBrazil.Sithatha ugqozi lwethu kuzo zonke izinto zaseBrazil, ikakhulukazi uthando nentshisekelo yokuphila!Sithanda ukuthi lokhu kuhumusha kanjani ekwakhiweni kwezicathulo zaseBrazil esizingenisa kaningi ngangokunokwenzeka.

4.Akuyona yonke imikhiqizo yethu eyisikhumba sangempela, futhi sizoqinisekisa ukuthi siyakhombisa ukuthi into iyisikhumba yini.Sinakekela ngokweqile ekutholeni izinto ezisezingeni eliphakeme kakhulu namayunithi alungele ukwakheka kwezinyawo okujwayelekile kwaseNingizimu Afrika.

5.Leli sayithi liqhutshwa ngeplatifomu yakwaShopify.Konke ukuphuma, ukukhokha kanye nolwazi lwamakhasimende ngaleyo ndlela kudluliselwa kithi ngeplatifomu yabo yewebhu ephephile nesezingeni lomhlaba.Asisebenzisani ngqo nezinkokhelo zekhadi lesikweletu noma imininingwane yamakhasimende (ngaphandle kwalokho okudingekayo ukuthunyelwa).

6.Amakhasimende anelungelo lokuthola imikhiqizo esezingeni eliphakeme nge-webstore yethu ngesikhathi esifanele.Uma unomuzwa wokuthi umkhiqizo awukho ezingeni noma usayizi ongalungile, vakashela ngomusa ikhasi lethu lokukhokha, ukulethwa nokubuyiselwa kule webhusayithi.

7.Imikhiqizo inqunyelwe.Ukufaka i-oda kubhasikidi wakho we-oda ngaphandle kokuqeda ukuthenga akusho ukuthi 'ukuthengisa'.

8.Sinelungelo lokushintsha noma iziphi izintengo ngaphandle kwesaziso sangaphambilini, kodwa-ke asikwazi ukushintsha intengo yento uma isikhokhelwe yikhasimende futhi kulele enkampanini ukuhlonipha le ntengo ethengiwe yangempela.

9.Imikhiqizo yethu ivuselelwa cishe ngamahora angama-72, okusho ukuthi imikhiqizo ingathengiswa ngesikhathi okuthatha ngaso wena ukuy-oda nokuthi siyithole.Sithatha konke ukuqapha ukuvimbela lokhu ukuthi kungenzeki kepha isitoko sethu esiphethe isitolo sewebhu sincike ekutholakaleni kwenethiwekhi yethu yezitolo futhi akuvuselelwa isikhathi sangempela.

10.Inkampani inelungelo lokukhokhisa ukulethwa lapho kudingeka khona.

11.Ama-oda azothunyelwa ngokushesha okukhulu.Asenzi siqinisekiso mayelana nesikhathi lapho singathumela khona i-oda lakho njengoba izinto ezithile zesitoko zingabuyiselwa emuva noma zitholakale esifundeni esihlukile futhi kuzothatha isikhathi ukuthunyelwa maphakathi.

12.Kulindeleke amaphutha nokukhishwa.

Izinqubomgomo Zokugcina

Lezi zinqubomgomo ezingezansi zisebenza ngqo ezitolo zethu ezidayisa impahla hhayi ikakhulukazi esitolo sewebhu.

INQUBOMGOMO YOKUBUYISA
1.IMIKHIQIZO ENGANGAPHIKISWA
Izinto Ezingathengiswa

1.1 Amakhasimende angabuyisa imikhiqizo yokubuyiselwa imali noma yokushintshaniswa kungakapheli izinsuku eziyi-14 (Ishumi nane) kusukela ngosuku lokuthengwa, inqobo nje uma:

1.1.1 Umkhiqizo usesimweni sawo sokuqala noma esimweni esifanayo futhi uyafakwa;

1.1.2 Umkhiqizo awukaze ugqokwe noma usetshenziswe;

1.1.3 Ithikithi lentengo (jika) namalebula kunamathiselwe kumkhiqizo noma emaphaketheni awo;

1.1.4 Kuthulwe isiliphu sokuqala, njengobufakazi bokuthenga;

Izinto Zokuthengisa

1.2 Akukho ukubuyiselwa kwemali ezintweni ezithengiswayo (ukushintshaniswa kosayizi kuncike ekutholakaleni)

Amanothi Esikweletu:

1.Inothi lesikweletu lizonikezwa umthengi lapho kubuyiswa umkhiqizo, ngokunikezwa okulungile futhi okunengqondo uma isikhathi sezinsuku eziyi-14 sokubuyiselwa kwemali noma sokushintshaniswa sesiphelile.

2.I-OTP (One Time Pin) izothunyelwa kunombolo kamakhalekhukhwini yomthengi.

3.Umthengi angasebenzisa le OTP ukuhlenga umkhiqizo esitolo lapho kukhishwe khona inothi lesikweletu, ngenani elifanayo noma ngaphezulu.

4.Inothi lesikweletu livunyelwe ukusetshenziswa okukodwa kuphela.

5.Amanothi esikweletu awangeke anikezwe, ahlukaniswe noma ahlengwe ngemali.

6.Imibuzo yama-OTP / amanothi esikweletu elahlekile ingajatshulelwa kuphela ngezikhathi zomsebenzi (Mon-Fri 8: 30-16: 30 noSat 8: 30-12: 30).Kusetshenziswe okufanayo kuma-lay-byes aphelelwe yisikhathi.

2.IMIKHIQIZO LOKULIMA
2.1.Ezinyangeni eziyisithupha zokuthenga kwakho, uthola ukuthi umkhiqizo unephutha, awamukeleki ezentengiselwano, awufanelekile ngenhloso ebhekwe kakhulu, noma awuvumelekile ngokomthetho noma ngokuqinile (ngokuya ngezimo nohlobo lomkhiqizo) (ngamanye amazwi ukuthi okuthengiswayo “ kunesici futhi kuhambisana nemibandela yesigaba 55 soMthetho Wokuvikelwa Komthengi ”), umthengi angaletha umkhiqizo.Uma umkhiqizo usuhlolwe yithimba lethu lokulawula ikhwalithi futhi umkhiqizo utholakale “njengongenaphutha”, amakhasimende azoba nelungelo lokunye kwalokhu okulandelayo:

(a) ukubuyiselwa imali ngokuphelele kwi-akhawunti yasebhange yekhasimende nge-EFT

(b) umkhiqizo ulungiswe noma ushintshwe, kuye ngokutholakala kanye nezinye izimo ezifanele;

Uma umkhiqizo kutholakala ukuthi awunaphutha futhi wamukelekile kwezohwebo, NGEKE ube nelungelo lokulungiswa, ukubuyiselwa noma ukubuyiselwa imali.Umkhiqizo AKUFANELE unamaphutha futhi NGEKE ube nelungelo lokulungiswa, ukubuyiselwa noma ukubuyiselwa imali ngaphansi kwewaranti ejwayelekile engenhla uma:

(a) Amaphutha / ukulimala kungumphumela wokuwohloka okuvamile;

(b) Ukulimala okuvela ekusetshenzisweni okungalungile komkhiqizo;

(c) Into inenani elifanelekile lokukhiqiza nokungapheleli kokukhiqiza, kodwa iyamukeleka ngokuya ngemikhuba evamile yokuhweba.

2.2 Izinhlinzeko zesigatshana 2.1 ngenhla zisebenza kuzo zonke izinto, kufaka phakathi izinto ezithengiswayo noma izinto ezithengiwe lapho kunyuswa.Into elungisiwe izoba newaranti yezinyanga ezi-3 maqondana nokulungiswa kwayo futhi uma into elungisiwe isenamaphutha ngemuva kokulungiswa ikhasimende lizoba nelungelo lokubuyiselwa imali noma lokushintshaniswa.

2.3 Imikhiqizo ngeke ibhekwe njengengalungile futhi ikhasimende ngeke libe nelungelo lokubuyiselwa imali noma lokulungiswa noma lokushintshaniswa ezimweni lapho amaphutha okuthengiswayo avela khona:

2.3.1 Ukuguga okuvamile;

2.3.2 Ubudedengu noma ukulimala okuvela ekusetshenzisweni kabi kanye / noma ekunakekelweni okungafanele noma okunganele kokuthengiswayo;

2.3.3 Lapho izinto ziguqulwe noma zadingidwa noma zasetshenziswa ngokuphambene nemiyalo yomkhiqizi.

3.UKUKHISHWA
3.1 Ikhasimende ngeke ngaphansi kwanoma yiziphi izimo lingabuyisi okulandelayo:

3.1.1 Umkhiqizo ikhasimende noma omunye umuntu asewushintshile, walungisa, wafaka noma wengeza kuwo futhi;

3.1.2 Noma yiziphi izinto ezingcolisiwe (uma futhi zingaphelele).

4.BUYISELA
4.1 Uma kwenzeka ukuthi ikhasimende likufanelekele ukubuyiselwa imali ngokwalo mgomo wokubuyisa; ngemikhiqizo enesici futhi ihambisane nakho konke ukuhlinzekwa kwale Nqubomgomo Yokubuyisa, ikhasimende lizofanelekela ukuthola inani eligcwele lokuthenga elikhokhelwe umkhiqizi obuyiselwe imali uma umkhiqizo uthengiwe ubuthengiswa noma unyuswa, khona-ke ukubuyiselwa kwemali ekhokhwe ngempela umkhiqizo, uyinani elehlisiwe ngokwenani lesaphulelo elibekwe kusiliphu sokulima.Ukubuyiselwa kwemali okugunyaziwe kuzokwenziwa ngale ndlela elandelayo:

4.1.1 UKUTHENGA KWE-CASH, KWE-CARD, NE-CEDIT CARD:

4.1.2 Ukuthengwa kwamakhadi esikweletu kuzobuyiselwa ekhadini lesikweletu elisetshenziselwe ukuthenga okokuqala;

4.1.3 Ukuthengwa kwemali kuzobuyiselwa imali nge-EFT (kwi-akhawunti yasebhange yomthengi).

4.2.Uma kwenzeka ikhasimende lifanelekela ukubuyiselwa imali ngokwalo mgomo wokubuyisa, ngezinto ezingaphelele, umthengi unelungelo lokubuyiselwa imali noma lokushintshaniswa ezinsukwini eziyi-14 kusukela kuthengiwe leyo nto kanye nenothi lesikweletu uma izinsuku eziyi-14 kuphelelwe yisikhathi.

5.AMALAY-BYES
5.1.Kudingeka kuhlinzekwe imibhalo kamazisi yokuqinisekisa lapho kungenwa futhi kuphethwa isivumelwano sokubeka phansi umsebenzi.

5.2.Amadokodo abekiwe kufanele agcinwe ngokuphepha njengoba ezokhiqizwa lapho kukhokhwa nalapho kuhlengwa imikhiqizo.

5.3.Isikhathi sokubeka sisonke izinyanga eziyi-2 kusuka ngeDethi yokuqala.

5.4.Kuzokhokhiswa imali yokuphatha engu-10% kuwo wonke ama-layes byes aphelelwe yisikhathi futhi akhanseliwe.

5.5.Uma ukuphelelwa yisikhathi kwakho kungaphelelwa isikhathi, i-OTP (One Time Pin) izothunyelwa kuwe nge-SMS oyisebenzisa njengenothi lesikweletu.Imibuzo ye-OTP elahlekile ingajatshulelwa kuphela ngezikhathi zomsebenzi (Mon-Fri 8: 30-16: 30 no Sat 8: 30-12: 30).

5.6.Lapho kudedelwa izimpahla, kudingeka imibhalo yokukhomba bese kuzosebenza inqubomgomo yezinsuku eziyi-14 yokubuyiselwa kwemali kanye nenqubomgomo yokushintshana.

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Wonke Amalungelo Agodliwe | I-Histerix (Pty) Ltd | I-E & OE

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Uma unemibuzo noma ukukhathazeka, xhumana nathi ngomusa ku customercare@dso.co.za